Shipping & Delivery Policy

Shipping Time
Please allow 12–18 business days for your order to be delivered. Each item is made-to-order and crafted with care.

Order Processing
Once your order is complete and ready to ship, we’ll email you a tracking number.

Shipping Partners
We use trusted courier services to ensure reliable delivery. While most orders arrive within the estimated timeframe, occasional delays may occur due to logistics or customs.

Shipping Fees
Shipping fees are calculated at checkout based on your location. Free shipping may apply for qualifying promotions or bulk orders.

International Orders
For international deliveries, any customs duties or taxes will be the responsibility of the buyer.

Need Help?
Have questions about your order? Reach out to us anytime at [andelia.marketing@rocegroup.com]. We're here to assist!